> When I put in a tracking # into a order and hit update I
> thought that it would put that tracking # into the email or
> at least the link to track the order. I am wondering why there
> is a spot to put a tracking # in if it does not go to the
> customer and also is there any way to send the tracking #
> through the update email.
Tracking # is included in the order confirmation email, but to send such confirmation you have to:
enter tracking #,
change order status to "Complete" and
In this case your customer will get a Order complete confirmation with tracking number in it.