> I was working on help.tpl (or any template)
> and I'm not sure what I did but
> everything on the page is gone and I can't get back in
> to try to fix it.
You can do the following:
1) Rename the damaged template to something else, so it's not shown in the store and breaking the layout.
2) Take an original template from "store/skin1_original" folder and upload it instead of the damaged one. You will need to use FTP for this. Do not forget to backup damaged template (rename to something) so we can fix it for you later.
3) Submit the URGENT priority ticket to us from URL below.
Tech on duty and your account manager will be paged and we'll be able to fix it faster for you: