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Paypal orders come as incomplete


Recently paypal has changed the way it processes the orders. If you are using Paypal payment method, please contact support to update this module to a new version.

New integration module works as follows:

1. Customer is redirected to PayPal where he performs the payment.

2. Customer is redirected back to your store and system places this order with status = Queued (Q).

3. When PayPal perform callback to the store, system sets status of the order to "Processed" or "Failed".

Callback can be performed even after several minutes. If status of the order is still = Q, it means that there are some problems with PayPal configuration (in this case you need to make sure that you have activated IPN) or with HTTPS bouncers set in the store (in this case you should switch HTTPS method in General Settings).

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  1. Admin FinestShops

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