> I am wondering if you automatically apply security patches when
> x-cart or interspire releases them? Will you apply patches if we
> request them or is there an extra cost?
We apply urgent security patches after they are released to all the stores we host and low priority patches and updates to a new releases of the same version by merchant's request. There is no charge for this service, unless your store is customized and automatic upgrade fails - in this case update will require manual changes in the code and will be quoted to you.