Can you please explain how a Gift Certificate works
> Can you please explain how a Gift Certificate works
> Someone ordered a Gift certificate I dont know what we are supposed to do
> with it.
> Is it necessary to mail it to them by US mail.
You have GC by mail enabled in General Settings -> Module options -> Enable posting Gift Certificates by mail
This allows people to select the option to get GC in a mail.
So, you need to print a postcard and specify your store domain name, GC code and amount on it. If you want GC to be sent only by Email, you can uncheck that option.
When this person comes to your store, he/she can choose to pay by GC and enters the code during checkout to pay for the order. If order total was $125 for example and GC has only $100 on it, customer will be asked to pay $25 difference by credit card or Paypal.