Magento

Magento documentation: https://magento.com/technical-resources

• How to change Email logo in Magento 2?

  To change the company logo shown in magento email notifications: 1. Log in to backend and go to Content > Design >  Configuration. 2. Click Edit in front of your theme. 3.  Scroll down to Transactiona...

• Magento 2 product is not shown on frontend

  If a product is not shown on product is not shown on front, check if: 1. The product is enabled. 2. Stock status is In stock. 2. Qty is not set to 0. Also, try to refresh magento cache and re-index da...

• What's correct and secure permissions for Magento 2 files?

  Magento 2 files onwer should be set to your system (SSH/FTP) user and have the following permissions: files - 644 folders - 755 You can reset the permissions by running command below via SSH: find . -...

• How to change Magento 2 web address directly in database

  If you moved your store to a new domain or created a copy of the site in a new location and can't access the site, because it keeps redirecting to your old address, you need to change Magento host. Th...

• "Cannot initialize the indexer process" in Magento 1.x

  Problem:  I have a problem re-indexing my Magento 1.x website. Sometimes I get the error There was a problem with reindexing process, but sometimes it's Cannot initialize the indexer process. Solution...

• Hosting configuration upgrade path

  If your server started running out of memory more and more, it may be time to upgrade. Here is the hosting configuration upgrade path we normally recommend:  1) upgrade main server from 1GB to 2GB 2) ...

• We are looking to add live chat to our store. What do you recommend?

  For hosted systems, the only one I can recommend is Kayako (http://www.kayako.com/) - this is a full featured customer support system which includes ticketing system to log and monitor customer inquir...

• My SSL certificate will expire soon, what are my options?

  You can use RapidSSL by GeoTrust included with your package or upgrade to most GeoTrust, Symantec/VeriSign and Comodo certificates with 15-20% discount. To give you exact price, we need to know which ...

• Meta description vs Meta keywords - what to enter there?

  Q: I'm adding categories and products to our store. What I'm supposed to enter into the Meta keywords and Meta description areas? A: Meta Description tag : The description tag should be written in suc...

• How to add a new email account

  To add new email accounts, login to your control panel: http://yourdomain.com:8443 * contact support if you do not have the login (it was supplied in your welcome email) Click Manage hosting beside th...