Start a conversation

X-cart 4 (Classic)

User manual: https://help.x-cart.com/X-Cart:User_manual_contents | Developer guide: https://help.x-cart.com/X-Cart:Programmer%27s_guide | X-cart forum: https://forum.x-cart.com | X-cart support: https://secure.x-cart.com

  • Paypal orders come in "Queued" status

    Make sure you have the Auto Return URL set in PayPal so if a customer doesn't click on the 'return to shop' link in PayPal, the confirmation still gets sent. To set up Auto Return: Log in and click th...

  • Setting up real time shipping rates in X-cart

    To setup real time shipping rates in your X-cart store, first, got to Settings -> General settings -> Shipping Check boxes below: - ENABLE SHIPPING - Enable real-time shipping calculation Un-check Use...

  • Missing / Skipping order numbers in X-cart

    This can happen if you are using X-Payments module in iframe mode. You will find those "missing" orders in X-Payments module. Those are not real orders. Every time customer opens checkout page, it loa...

  • What is the difference between the detailed image and X-Magnifier image?

    > What is the difference between the detailed image and X-Magnifier image? In X-cart, those are different type of product images. Detailed image is recommended to be up to 800x600 pixels to fit in pop...

  • How to show a video in a product or category description

    The easiest way to add a video to a category or product description is by pasting the embedded code from Youtube video. See screen shot: http://screencast.com/t/NvY68M2u1e If you do not want to use a ...

  • Show products and categories as static (.html) pages

    Q: all product and category pages and home page are always in php mode – never displaying as static .com pages. A: This functionality is built-in to X-cart version 4.3 +. It's called Clean URLs and ca...

  • USPS API update patches (RateV4 and IntlRateV2)

    The USPS notice states that "Rate, RateV2, RateV3 and IntlRate will be retired in May 2011, requiring all integrators to migrate to the latest versions".    Therefore, X-cart have released the update ...

  • Inventory update in X-Cart 4.1+

    Since X-Cart 4.1+ no longer requires separate file format for inventory update, general product file can be used. Please prepare and format .CSV file according to the example below and use Import/Expo...

  • Adding Google Analytics E-commerce tracking to your store

    To add new Google Analytics tracking to your store1) upload file called google_analytics.tpl to skin1 folder of your x-cart installation (you can find this file in Downloads section of this support bo...

  • How to show HTML code only on home page

    If you want to add some code to one of your templates (ex: customer/home.tpl) and want this code to be show only on home page, you can use this statement: {if $main eq catalog and $current_category.ca...